CMM - Level 4 - Managed

Level 4 - Managed

At level 4, we define quality goals based on past data. Strategy to achieve the goals are defined. The performance is tracked at the program level using SPC chartshas.

It has 2 Process Areas:

Quantitative Process Management

The purpose of QPM is to control the actual results quantitatively. QPM involves establishing goals for performance, taking measurements at frequent intervals and analyzing and making adjustments.

Some goals here are : The QPM activities are planned. The process capability of the organizations standard process is known in quantitative terms.

The activities performed here include :

- Planning QPM activities
- The strategy for the data collection and the quantitative analyses to be performed are determined
- Data is analyzed and the process controlled suitably

Software Quality Management

The purpose of Software Quality Management is to develop a quantitative understanding of the quality of the project's software products and achieve specific quality goals. It involves setting quality goals and defining methods/strategies to achieve them.

Goals - The Quality management activities are planned and measurable goals are defined. Actual progress toward achieving the quality goals for the software products is quantified and managed.

Some of the activities performed are:

-The project's software quality plan is the basis for the project's activities for software quality management.
- The project's quantitative quality goals for the software products are defined, monitored, and revised throughout the software life cycle


Next - CMM - Level 5 - Optimizing

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